Privacy Policy
At Diseño y Fantasía S.L.(hereinafter, "Gisela"), we are committed to protecting the privacy of our users and customers. This policy explains how we collect, use and protect personal data through our website www.gisela.com.
1. Data Controller
- Company: Diseño y Fantasía S.L.
- CIF/NIF: B29624756
- Address: Carril de Guetara 38, 29004 Málaga, Spain
- Contact email: info@gisela.com
2. Data we collect
We may collect the following categories of personal data:
- Contact information: name, surname, email, phone number.
- Shipping and billing information: mailing address, payment methods.
- Web browsing and usage data (cookies, IP, device, purchase history).
- Marketing and communications preferences.
- Marketing and communications preferences.
3. Purposes of treatment
Personal data will be processed for:
- Manage orders, payments, shipments and returns.
- Provide customer service.
- Send commercial communications (if the user has consented).
- Improve the web browsing experience.
- Comply with legal obligations (invoicing, taxes, etc.).
4. Legal basis
The treatment is based on:
- Execution of a contract (online purchases).
- User consent (commercial communications and cookies).
- Legal obligation (tax and accounting).
- Legitimate interest (site security, fraud prevention).
5. Assignment and transfer of data
We may share data with vendors who help us provide services:
- Payment platforms.
- Logistics companies
- Analytics and marketing tools (Google, Meta/Facebook, Criteo, etc.).
- Email marketing and CRM providers.
In the case of transfers outside the European Economic Area, they will be guaranteed by EU standard contractual clauses
.
6. Conservation period
The data will be kept for as long as they are necessary for the purpose of processing and, thereafter, for the legal statute of limitations.
7. User's rights
Users may exercise their rights of access, rectification, deletion, limitation, opposition and portability by sending an email to: info@gisela.com.Asimismo, you can file a complaint with the Spanish Data Protection Agency (AEPD).
8. Cookies and similar technologies
Gisela uses its own and third party cookies (Google, Meta, Criteo, etc.) to:
- Ensure the basic operation of the site.
- Analyze navigation and improve the experience.
- Customize the advertising displayed.
More information in our Cookie Policy).
9. Security
We implement technical and organizational measures to protect data against unauthorized access, loss or improper disclosure.
10. Updates
This Privacy Policy may be updated from time to time. We will notify you of any relevant changes through the website.